Return & Refund Policy
Return & Cancellation Policy
At Dloklz, we strive to provide quality services and products. This Refund and Cancellation Policy outlines your rights regarding refunds and cancellations when using our services.
1. Cancellation Policy
1.1 Cancellation by Customers
- Customers may cancel their orders or services within 24 hours of placing the order for a full refund.
- To cancel an order, please contact us at 8727064276 or support@dloklz.com
- with your order details.
1.2 Cancellation by Dloklz
- Dloklz reserves the right to cancel any order or service at any time due to unforeseen circumstances or if we are unable to fulfill your request. In such cases, you will receive a full refund.
2. Refund Policy
2.1 Eligibility for Refunds
- Refunds will be issued for cancellations made within the stipulated time frame (24 hours).
- If a service was not delivered as promised or was of unsatisfactory quality, you may request a refund within 7 days of receiving the service.
2.2 Requesting a Refund
- To request a refund, please contact us with your order details and the reason for the refund request.
- We will review your request and respond within 5-7 business days.
2.3 Refund Process
- Approved refunds will be processed through the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
3. Non-Refundable Items
Certain items or services may be non-refundable, including:
- Services that have been fully rendered or completed.
- Special promotions or discounted items, unless specified otherwise.
4. Changes to the Policy
Dloklz reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
5. Contact Us
For any questions or concerns regarding this Refund and Cancellation Policy, please reach out to us at:
- Company Name: Dloklz
- Contact Number: 8727064276
- Email ID:
support@dloklz.com
Thank you for choosing Dloklz! Your satisfaction is our priority.